Frequently asked questions

Delivery 8

We deliver to Brisbane, Gold Coast, Melbourne, Sydney, Adelaide & Perth metropolitan areas. Please see here for our delivery areas.
Free to selected areas. Find out if you are within our free delivery area here.
No, you can provide details on where you want us to leave the boxes on the order form. However, we won’t deliver the boxes if the place you specify to leave the boxes is not weatherproof, secure or accessible.
Yes. We can deliver to your workplace, which may be more convenient for you.
Yes. We can give you a call roughly 30 minutes before we arrive, so you can meet us there. When you book online, tick the box for a call 30 minutes before delivery.
No. We do not deliver on public holidays, nor do we honor the 24hr delivery special when an order is placed on a public holiday or the day before a public holiday.
Yes – we have a Box Shop in the Brisbane suburb of Acacia Ridge – you can find out more here www.brisbanemovingboxes.com

Box & Product 8

No. What you see on this website is exactly what we sell.
No. What you see on this website is exactly what we sell.
We will buy back some of those unused boxes or items at full-price. We will also buy back your used items at a reduced price. Please see here for more details: We’ll Buy Back Boxes
Yes! You can purchase second hand removal boxes from MiniMovers, without having booked a move with them. Call MiniMovers on 1300 366 000 to order.
Not at this time. You can choose to have your boxes delivered within 24 hours if it’s a weekday, or you can choose a delivery day during the next week.
We have provided some Packing Tips for you.
Our Easy Moving packs on the front page are a good indication of how many boxes and materials you will need for that many bedrooms. In fact, they are setup so that you won’t need to purchase any more boxes than what is already in those packs, which makes it easy for you!
Our buy back service involves our vans coming out to pick them up. If you are no longer in any of our free delivery areas, we cannot pick them up or buy them back off you.

Buy Box 4

They need to be in working order and flat packed. You must also have at minimum, 20 boxes or portable wardrobes before we will pick up from you.
Yes! Write on them all you want.
No. Only boxes with MiniMovers printed on them.

Purchase 4

Yes. In order to keep our efficient delivery service running, we have a minimum purchase order of $50.
Yes, once payment has been received, you will receive a tax invoice in your email which you can then print out if you wish.
No. Sorry but at this time we only accept Credit Card payments.
Please give MiniMovers a call on 1300 366 000 to order boxes over the phone.

Miscellaneous 1

No. Not at this time.

Technical 1

If your error message is on the “Provide Details” page, you may need to download and install the latest Java software here: http://java.com/en/ You also need to ensure you are not blocking cookies. If you get a message asking to accept or reject a cookie, you will have to press accept for your order to be properly processed. For all other errors, please copy the full error message and put it in an email to us here: Contact Us Call us and we’ll take your order over the phone.